Terms of Service
Last updated: March 2026 | Governing law: State of Ohio, United States
These Terms of Service ("Terms") govern your access to and use of ScoreUp AI ("Service"), operated by ScoreUp AI ("Company," "we," "us," or "our"). By creating an account or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using ScoreUp AI, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you do not agree, do not use the Service.
2. Description of Service
ScoreUp AI is a financial education and self-help platform that provides:
- AI-generated credit building roadmaps based on self-reported information
- Dispute letter templates for users to customize and submit themselves
- Educational content about personal and business credit
- Interactive tools including a score simulator
- Business credit building guidance
ScoreUp AI is strictly an educational platform. We do not act as your agent, representative, or credit repair organization.
3. Not a Credit Repair Organization
ScoreUp AI is not a credit repair organization under the Credit Repair Organizations Act (CROA). We do not provide credit repair services. You are solely responsible for any actions you take based on our educational content, including sending dispute letters to credit bureaus.
4. Account Registration
You agree to provide accurate, current, and complete information when creating your account and to keep your information updated. You are responsible for maintaining the security of your account credentials and for all activity under your account.
5. Subscription and Billing
Trial Period: All plans include a 7-day free trial. You will not be charged until the trial period ends.
Billing: After the trial, you will be charged the plan rate ($47/mo for Basic or $97/mo for Pro) monthly until you cancel.
Refund Policy: We do not offer refunds after the trial period ends. All charges are final. We strongly encourage you to cancel before the trial ends if you do not wish to continue.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting support@scoreupai.com. Cancellation takes effect at the end of the current billing period.
6. Acceptable Use
You agree not to:
- Use the Service to submit fraudulent or false dispute letters
- Attempt to dispute accurate information on your credit report
- Share your account credentials with others
- Reverse engineer, scrape, or copy our platform or content
- Use the Service for any illegal purpose
- Attempt to circumvent security measures
7. Intellectual Property
All content, features, and functionality of ScoreUp AI — including text, graphics, AI-generated content, course materials, and code — is owned by ScoreUp AI and protected by copyright law. You may not reproduce, distribute, or create derivative works without our explicit written permission.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC CREDIT OUTCOMES WILL RESULT FROM USING THE SERVICE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOREUP AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR CREDIT OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
10. Indemnification
You agree to indemnify and hold harmless ScoreUp AI and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or any dispute letters you submit to credit bureaus.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Ohio, United States. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Ohio, and you consent to personal jurisdiction therein.
12. Changes to Terms
We may update these Terms at any time. We will notify you of material changes via email or platform notice. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. You may terminate your account at any time by cancelling your subscription and contacting support.
14. Contact
Questions about these Terms: support@scoreupai.com
ScoreUp AI | Ohio, United States